October 2025
Air Visibility Alerts in Sensos Sync
Sensos Sync now supports Air Visibility Alerts, providing proactive notifications when critical air shipment events occur.
What’s new:
- Product Left Behind at Origin Alert
Triggered when a scheduled flight departs, but the labeled shipment remains at the origin airport.- Purpose: Detect when shipments are not loaded as planned.
- Condition: Flight departs (OFF event received), but the label reports its position still at origin.
- Missed Connection Risk Alert
Triggered when the next scheduled flight is due to depart less than 30 minutes after the prior flight’s estimated landing.- Purpose: Identify potential missed connections before they occur.
- Condition: Two or more air legs assigned; connection gap ≤30 minutes.
Why it matters:
Air Visibility Alerts help logistics teams move from reactive tracking to proactive intervention, reducing delays, preventing loss, and keeping operations moving smoothly.
Tenant Switcher
We’re excited to announce the launch of Tenant Switcher in Sensos Sync!
Until today, users were locked into a single tenant. Now, authorized users can switch between multiple tenants directly within the Sync UI - no more logging out or juggling browsers.
What’s New:
- Tenant Switcher dropdown in the navigation bar
- Quick switching between authorized tenants
- Accounts, permissions, and dashboards automatically reload per tenant
Why It Matters:
- Resellers can manage multiple clients in one place
- Global operators gain visibility across business units
- CS and Implementation teams save time and reduce friction